Data and Security
Privacy Policy
This explains how CitySpin uses account, device, payment, support, and analytics data.
Who is responsible for your information
CitySpin is operated by KCSINUSA LLC, based in Nevada, USA. KCSINUSA LLC is responsible for the information described in this policy. Data questions and requests can be sent to support@cityspin.io.
Information we collect
We collect information you provide during signup, support, verification, purchases, redemptions, and gameplay access. We also collect technical data such as IP address, device signals, session activity, and browser information.
How we use information
We use information to run accounts, process purchases and redemptions, protect against fraud, provide support, measure performance, and apply eligible promotions.
Sharing
We share information only with systems required to operate CitySpin, including payment processors, verification providers, support tools, analytics systems, and connected game/payment infrastructure.
Security
We use access controls, encrypted transport, server-side validation, and fraud controls to protect account and payment activity. No browser-side reward value is trusted as final.
Requests
For privacy questions or account-data requests, contact support from your CitySpin account or use the support options listed here.
Your privacy choices
You can manage optional browser storage through the consent and browser controls available to you. For an account-data question, use a CitySpin support route so the request can be associated with the correct account without posting personal information publicly.